Privacy Policy
Last updated: May 17, 2025

At Wild at Heart Travel + Retreats, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products or services, or engage with our content.

By using our Site or services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide
When you:

• Purchase a digital product or retreat package
   
• Sign up for a coaching session
   
• Subscribe to our newsletter or email list
   
• Complete a form, application, or questionnaire
  We may collect your name, email address, phone number, billing address, and any details you provide related to your travel preferences or wellness goals.
   

Automatically Collected Data
When you visit our Site, we may collect non-personal data such as:

• IP address
   
• Browser type
   
• Device type
   
• Pages visited
   
• Time spent on pages
  This helps us analyze website performance and improve your experience.
   

Payment Information
Payments are processed through secure third-party platforms.  We do not store or have access to your full credit card details.

2. How We Use Your Information

We use the information we collect to:

• Deliver digital products and coaching services
   
• Communicate with you regarding your purchases, bookings, or inquiries
   
• Personalize your experience and recommend relevant services
   
• Improve our website and customer experience
   
• Send promotional emails or newsletters (you may opt out at any time)
   

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information with:

• Trusted third-party service providers (e.g., payment processors, email platforms)
   
• Partners who help us fulfill retreat services (e.g., travel suppliers or venues)
   
• Legal authorities if required by law or to protect our rights
   

All third-party partners are required to keep your information secure and confidential.

4. Email Marketing + Opt-Out

If you subscribe to our newsletter or download a free resource, we may send you occasional updates, offers, or retreat announcements. You can unsubscribe at any time by clicking the link in the email footer or contacting us directly.

5. Cookies + Tracking Technologies

We use cookies and similar tools to:

• Understand how users interact with our Site
   
• Customize content and offers
   
• Improve website functionality
   

You can modify your browser settings to disable cookies, but some site features may not work as intended.

6. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. By using our Site, you acknowledge and accept this risk.

7. Your Rights

You have the right to:

• Access or update your personal data
   
• Request deletion of your data
   
• Withdraw consent for marketing communications
   

To exercise these rights, contact us at: lori@wildatheartretreats.com

8. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted here with a new “Last updated” date. Please review this page regularly if you continue using our Site or services.

9. Contact

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

Wild at Heart Retreats
Email: lori@wildatheartretreats.com
Website: www.wildatheartretreats.com